{"id":398,"date":"2024-09-03T14:54:09","date_gmt":"2024-09-03T14:54:09","guid":{"rendered":"https:\/\/geoparktransmanche.org\/?page_id=398"},"modified":"2026-01-12T10:26:27","modified_gmt":"2026-01-12T10:26:27","slug":"accessibility-statement","status":"publish","type":"page","link":"https:\/\/geoparktransmanche.org\/en\/accessibility-statement\/","title":{"rendered":"Accessibility Statement"},"content":{"rendered":"<h2>What is Web Accessibility?<\/h2>\n<p>Web accessibility is the practice of making website content available to all users, particularly those with disabilities. It includes making a website as accessible as possible regardless of browsing technology, such as for people with text-only browsers and old browser versions. Compliance with web accessibility is an on-going process which we are regularly working to improve.<\/p>\n<h2>Accessibility Statement<\/h2>\n<p>This accessibility statement applies to Cross Channel Geopark website, run by Kent County Council.<\/p>\n<p>The content on this website is designed for everyone to find, read, and understand. It is compatible with assistive technologies and developed to meet the accessibility standards outlined in this statement.<\/p>\n<h3>View the site your way<\/h3>\n<p>There are\u00a0a number of\u00a0customisation options\u00a0for your browser and\u00a0device\u00a0that could help you use this website and other websites more effectively.<\/p>\n<p><a href=\"https:\/\/mcmw.abilitynet.org.uk\/\">AbilityNet<\/a>\u202fprovide advice on making your device easier to use if you have a disability.<\/p>\n<h3>Feedback and contact information<\/h3>\n<p>Please contact us at mail@kentdowns.org.uk if you have an accessibility query including:<\/p>\n<ul>\n<li>If you are experiencing issues with accessing information or using the website<\/li>\n<li>If you find an accessibility problem not listed on this statement<\/li>\n<li>If you have positive feedback on the accessibility considerations made.<\/li>\n<\/ul>\n<p>When you contact us there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply.<\/p>\n<h3>Alternative formats<\/h3>\n<p>If you need information in an alternative format, such as braille or a language other than English:<\/p>\n<ul>\n<li>Email:\u00a0<a href=\"mailto:alternativeformats@kent.gov.uk\">alternativeformats@kent.gov.uk<\/a><\/li>\n<li>Call: 03000 421 553.<\/li>\n<\/ul>\n<p>An English-speaker will take details of what you need and arrange a translation or interpreting service for you. You may need an English-speaking friend or a family member to help you with this.<\/p>\n<p>We may not be able to meet your requirements immediately, but we will try to provide an interpreter (or translation service) to help you as quickly as possible.<\/p>\n<h3>Complaints process<\/h3>\n<p>Once you have reported a problem with our website or asked for an alternative format, but you are not happy with our response, you can use our\u00a0<a href=\"https:\/\/www.kent.gov.uk\/about-the-council\/complaints-and-compliments\">complaints process<\/a>\u00a0to register your difficulty. This helps us improve our systems.<\/p>\n<h4>Enforcement procedure<\/h4>\n<p>The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the \u2018accessibility regulations\u2019).<\/p>\n<p>If you\u2019re not happy with how we respond to your complaint,\u00a0<a href=\"https:\/\/www.equalityadvisoryservice.com\/\">contact the Equality Advisory and Support Service (EASS)<\/a>.<\/p>\n<h3>Technical information about this website\u2019s accessibility<\/h3>\n<p>Kent County Council is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.<\/p>\n<h3>Compliance Status<\/h3>\n<p>This website is partially compliant with the\u00a0<a href=\"https:\/\/www.w3.org\/TR\/WCAG22\/\">Web Content Accessibility Guidelines version 2.2<\/a>\u00a0AA standard, due to the non-compliances listed below.<\/p>\n<h3>Non-accessible content<\/h3>\n<p>We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against\u00a0<a href=\"https:\/\/www.w3.org\/TR\/WCAG22\/\">WCAG 2.2 AA standards<\/a>.<\/p>\n<p>If you find something that does not work that we missed, please contact us at mail@kentdowns.org.uk<\/p>\n<p>The content listed below is non-accessible for the following reason(s):<\/p>\n<h3>Non-compliance with the accessibility regulations<\/h3>\n<p>This section covers issues that we need to fix and are working to do so.<\/p>\n<h4>Links<\/h4>\n<ul>\n<li>&#8220;Contactez-nous&#8221; links in the French-language header and footer of the website go to different destinations. (WCAG 2.4.4)<br \/>\nWe are working to fix this issue by January 2026.<\/li>\n<\/ul>\n<h4>Images, Video and Media<\/h4>\n<ul>\n<li>Some images and video on the website do not have a text alternative, so people using a screen reader cannot access the information. (WCAG: 1.1.1).<br \/>\nWe are working to fix this issue by September 2023.<\/li>\n<li>We are investigating if the background videos on the homepage need to be able to be paused by the user. (WCAG 2.2.2)<\/li>\n<\/ul>\n<h3>Preparation of this accessibility statement<\/h3>\n<p>This statement was prepared on 20 July 2023. It was last reviewed on 15 December 2025.<\/p>\n<p>This website was last tested on 13 October 2025. Testing was carried out by Cyber Media, using a combination of automated accessibility tools such as WAVE and Silktide, and manual testing.<\/p>\n<p>Testing included a number of pages that included a wide range of functionality including videos, images, online forms and links.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is Web Accessibility? Web accessibility is the practice of making website content available to all users, particularly those with disabilities. 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